Data protection

We take protecting your personal data very seriously and consequently strive to inform you comprehensively on the processing of your personal data. The following privacy notices provide you with information on how and for what purposes we process personal data collected from you when you visit our website, contact us or use our social media pages.

In general, we will only collect personal data directly from you. The statutory basis is, in particular, the EU General Data Protection Regulation (GDPR).

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1. Responsible person as defined by Article 4(7) GDPR

The entity responsible for data processing as defined by Article 4 (7)GDPR is:

PreZero Stiftung & Co. KG
Stiftsbergstraße 1
74172 Neckarsulm
Germany

Telefon: +49 (0)7132 30-773 322
E-Mail: : service@int.prezero.com

2. Communication by e-mail/phone/mail/contact form

2.1 Purposes and legal basis of data processing

Personal data that you provide to us via e-mail/telephone/mail/contact form will of course be treated confidentially. We use your data solely for the purpose of processing your request. The legal basis for data processing is Article 6(1)(f) GDPR. Our legitimate interest in the data processing arises from the objective of answering any of your inquiries and resolving any issues you may have and thus ensuring and improving your level of satisfaction.

When you contact us and provide us with personal data as part of initiating a contract or within an existing contractual relationship, then Article 6(1)(b) GDPR constitutes the legal basis for the data processing.

Our contact form gives you the option of choosing an individual topic about which you would like to contact us. Depending on this, the data you have provided will be transferred to a specific PreZero company. In deviation from the above responsibility, this company is the responsible party for the data processing associated with your request within the meaning of Article 4(7) GDPR.

For inquiries about waste disposal, yellow garbage cans, bulky waste, aluminum recycling, consulting, advertising, press and other concerns, this is

PreZero Deutschland KG
An der Pforte 2
32457 Porta Westfalica
Germany
Email: fragen@prezero.com

If you select "Press" in your contact form inquiry and it refers to the international PreZero Group or the topics of plastics recycling or Dual, your inquiry will be forwarded by PreZero Deutschland KG to PreZero Stiftung & Co. KG. The responsibilities apply accordingly if you contact us directly via the press section of our website.

Consequently, even if you select "Application", inquiries about jobs with the international PreZero Group or in the areas of plastics recycling or Dual will be forwarded by PreZero Deutschland KG to PreZero Stiftung & Co. KG. If you contact us via the career area on our website, you can see the responsibilities directly.

For inquiries about Packaging licensing/Dual system, this is

PreZero Dual GmbH
Stiftsbergstraße 1
74172 Neckarsulm
Germany
Email: vertrieb@prezerodual.com

 

For inquiries about Recycled polymers, this is 

PreZero Polymers Italy S.p.A
Via dell'Artigianato, 3
31010 Fonte (TV)
Italy
Email: Polymers.Sales@prezero.com

 

2.2 Recipients / Recipient categories

We do not pass on data to third parties outside the PreZero Stiftung & Co. KG as a matter of principle. In exceptional cases, we will have a processor process the data on our behalf. Such processors are carefully selected and bound by contract pursuant to Article 28 GDPR.

2.3 Obligation to provide your data

You are under no statutory or contractual obligation to provide personal data to us. If you however chose not to provide us with the data required for the processing of your inquiry, we may not be able to process your inquiry or respond to your concerns.

2.4 Storage duration / Criteria for defining the storage duration

All personal data that you provide to us in connection with inquiries will be deleted or securely anonymized by us no later than 90 days after your final reply. The information is retained for 90 days in case you contact us again after receiving a response from us on the same matter and we need to refer to our previous correspondence. Based on experience, we generally do not receive any questions concerning our responses after 90 days. If you assert your rights as a data subject, your personal data will be stored for three years after the final response in order to document the fact that we provided you with comprehensive information and that the legal requirements have been met.

Personal data that you provide to us as part of the initiation or execution of a contract will be deleted after 12 years at the latest.

3. License calculator

You can calculate the price for licensing your specified packaging quantities using the license calculator integrated on our website www.prezero.com. You can then have an associated contract offer sent to the contact details you have provided.

The legal basis for the processing of the personal data you have provided is Article 6(1)(b) GDPR.

In deviation from the responsibility for the other data processing specified in this privacy notice, the responsible entity for the license computer is

PreZero Dual GmbH, Stiftsbergstraße 1, 74172 Neckarsulm, Germany

E-mail: vertrieb@prezerodual.com.

You can reach the data protection officer of PreZero Dual by mail at the above address by adding - Data Protection Officer - or by e-mail at datenschutz@mail.schwarz.

4. Data that we process when you visit our website

4.1 Purposes and legal basis of data processing

When you visit our website, log files including the following content are created:
- the website/application from which you access our site (referrer URL);
- the IP address;
- the date and time of access;
- the client's inquiry;
- the http response code;
- the amount of data transferred;
- the name and URL of the retrieved file;
- the information about the browser you use and the operating system you use;
- the name of your access provider

The legal basis for data processing is Article 6(1)(f) GDPR. Our legitimate interest in the data processing arises from the objective of protecting our systems and preventing misuse and fraudulent behavior for each access to this website.

Insofar as processing of the aforementioned data is necessary for the preparation and/or execution of a contractual relationship, we process your data on the basis of Article 6(1)(b) GDPR.

4.2 Recipients / Recipient categories

In exceptional cases, your personal data may be accessible for support and maintenance purposes by RAIDBOXES GmbH, Friedrich-Ebert-Straße 7, 48153 Münster, Germany, as our website is operated on our behalf on servers provided by RAIDBOXES GmbH.

 

4.3 Obligation to provide your data

You are under no statutory or contractual obligation to provide personal data to us. For technical reasons, the aforementioned data are however processed upon accessing our website. If you chose to no longer provide us with your data, this can only be ensured if you no longer use our website.

4.4 Storage duration

We store the above data for a period of 365 days.

5. Use of cookies

We, PreZero Stiftung & Co. KG, Stiftsbergstraße 1, 74172 Neckarsulm, Germany, are responsible for data processing in connection with the use of cookies and other similar technologies for processing usage data on all (sub-) domains under www.prezero.de.

Cookies are small files that are saved on your device (laptop, tablet, smartphone, etc.) when you visit our websites. Cookies do not cause any damage to your device, and do not contain any viruses, Trojan horses, or other malware. The cookie stores certain information that results in connection with the specific end device deployed.

However, this does not mean that we receive direct knowledge about your identity.

You may also configure your browser to ensure that a warning appears every time a new cookie is placed. This makes the use of cookies more transparent for you. You may also configure your browser to refuse acceptance of all or some cookies from certain sources. Please be advised, however, that disabling cookies may limit the functionality of this website.

5.1 Purposes and legal basis of data processing

Cookies and the other technologies used to process usage data are deployed for the following purposes, depending on the categories of the cookie / other technologies:

Necessary: Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Comfort: Using these technologies, we can take your actual or perceived preferences into account to enhance the user experience. For example, we can use your settings to display our websites in a language relevant to you. They also mean we can avoid displaying products that may not be available in your region.

Statistics: These technologies enable us to tailor the design of our services by producing anonymized statistics about how they are used. For example, we can use them to determine how better to adapt our websites to user habits.

Marketing: These enable us to display relevant advertising content based on an analysis of your usage behavior. Your usage behavior can also be tracked across different websites, browsers or end devices using a user ID (unique identifier).

Depending on the purpose, the use of cookies and similar technologies to process usage data involves processing the following types of personal data in particular:

Necessary:

User input to ensure that input is saved across several sub-pages;

Authentication data used to identify a user after logging in to gain access to authorized content on subsequent visits (e.g. access to the customer portal);

Security-related events (e.g. detection of frequently failed login attempts);

Required data.

Comfort:

Settings of user interface adjustments that are not linked to a permanent identifier.

Statistics:

Pseudonymized usage profiles containing information on the use of our website. These contain:

browser type/version,

operating system used,

referrer URL (the previously visited page),

host name of the accessing computer (IP address),

time of the server request,

individual user ID, and

events triggered on the website (web browsing behavior).

IP addresses are routinely anonymized, which in principle means it is basically impossible to identify you.

We will only merge your user ID with additional data of yours (e.g. name, e-mail address, etc.) if you have given us your explicit consent to do so. We cannot use the user ID by itself to identify you.

Marketing:

Pseudonymized usage profiles containing information on the use of our website. These contain:

IP address,

individual user ID,

products potentially of interest,

events triggered on the website (web browsing behavior).

IP addresses are routinely anonymized, which in principle means it is basically impossible to identify you.

We will only merge your user ID with additional data of yours (e.g. name, e-mail address, etc.) if you have given us your explicit consent to do so. We cannot use the user ID by itself to identify you. We may potentially share the user ID and associated usage profiles with third parties via providers of advertising networks.

The legal basis for the use of preference, statistical and marketing cookies and similar technologies is your consent pursuant to Article 6(1)(a) GDPR. The legal basis for using technically necessary cookies and other technologies is Article 6(1)(f) GDPR. Our legitimate interest in this regard is a technically stable and safe operation of the website.

You may revoke/modify your consent at any time with effect for the future without this affecting the lawfulness of the previous processing based on your consent given at that time. To do this, simply click here and make your selection.

 

You can find an overview of the cookies and other technologies used, together with the respective processing purposes, the storage periods and any integrated third-party providers, in our Cookie Terms and Conditions.

5.2 Transfer of data to third countries

The processing of your data by means of Google Analytics, insofar as you have consented to the use of the corresponding cookies, as well as the playing of YouTube videos, causes a data transfer to servers of Google LLC,  1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. These servers are partly located in the U.S. The data transfer is based on EU standard data protection clauses.

To protect your data and to secure the submission of forms, we use Google reCaptcha, a service of Google LLC ("Google"), on the basis of Article 6(1)(f) GDPR. Our legitimate interest follows from the aforementioned purposes. In this context, an analysis of various information is used to determine whether data entry is performed by a human or by an automated program.

The information generated is transferred to a Google server in the U.S. and processed there. The collection and analysis do not allow us or Google to identify you. In particular, the information will not be merged by Google with personal data about you.

For more information about Google reCaptcha, please visit. https://policies.google.com/privacy?hl=de or https://policies.google.com/terms?hl=de.

5.3 Obligation to provide your data

You are under no statutory or contractual obligation to provide personal data to us. You can prevent the use of cookies by using the aforementioned settings, selecting the appropriate categories of cookies or revoking or adjusting your consent, if you have given it.

5.4 Storage duration

The storage period for cookies can be found in our Cookie Terms and Conditions . If "persistent" is entered in the "expiration" column, the cookie will be stored permanently until the corresponding consent is withdrawn.

6. Embedded YouTube videos

We have embedded YouTube videos into our website. These are stored on http://www.YouTube.com and can be played directly from our website.

For more information on the purpose and scope of data collection and processing by YouTube, please refer to the provider's privacy policy. There you will also receive further information about your rights in this regard and setting options for protecting your privacy. YouTube address and privacy notice: Google LLC, 1600 Amphitheatre Parkway. Mountain View, CA 94043, USA; https://www.google.de/intl/de/policies/privacy/

7. Our social media sites

7.1 Responsibilities

Responsibility for the data collection and processing described below lies partly with us, PreZero Stiftung & Co. KG and partly the respective operators of the social media platforms. For certain types of processing, we and the platform operator act as joint controllers as defined in Article 26 GDPR.

We operate the following social media sites:

Facebook: https://www.facebook.com/PreZero/

Instagram: https://www.instagram.com/prezero_deutschland

YouTube: https://www.youtube.com/channel/UCw6ZFxx5JpemTckp9RclciQ

LinkedIn: https://www.linkedin.com/company/prezero-deutschland/

Twitter: https://twitter.com/PreZeroDE

Xing: https://www.xing.com/company/prezero

7.1.1 Responsibility of the platform operators

We only have limited control over the processing of data by the operators of social media platforms (e.g. the management of members and the information shared). In the situations in which we are able to have influence and can set parameters for the data processing, we endeavor to ensure within the confines of the options available to us that the social media platform operator deals with the data in accordance with data protection law requirements. In many cases, however, we are unable to influence the way in which social media platform operators process data and also do not know exactly which data they process.

The platform operator operates the entire IT infrastructure of the service, maintains its own data protection provisions and maintains its own user relationship with you (if you are a registered user of the social media service). In addition, the operator is solely responsible for all questions regarding the data of your user profile, to which we as a company have no access.

For more information on data processing by the provider of the social media platform and further objection options, please refer to the provider's privacy policy:

Facebook: https://www.facebook.com/privacy/explanation


Instagram: https://help.instagram.com/519522125107875


YouTube: https://www.youtube.com/intl/de/about/policies/


LinkedIn: https://www.linkedin.com/legal/privacy-policy?trk=d_org_guest_company_overview_footer-privacy-policy


Twitter: https://twitter.com/de/privacy


Xing: https://privacy.xing.com/de/datenschutzerklaerung

 

7.1.2 Our responsibility as PreZero Stiftung & Co. KG

7.1.2.1 Purposes and legal basis of data processing

We process data on our social media sites for the purpose of providing information to customers about services, promotions, prize draws, specific topics and latest company news, to interact with visitors to our social media sites on these topics, and to respond to relevant inquiries and positive or negative feedback.

We merely reserve the right to delete content if it becomes necessary to do so. Where applicable, we share your content on our site if this is a feature of the social media platform and communicate with you via the social media platform. Article 6(1)(f) GDPR is the legal basis for this. The processing is carried out for the purpose of our public relations work and communications. The operator has no influence on how we process your data in the context of customer communication or competitions.

As already mentioned, where social media platform operators give us the option, we make sure we design our social media sites to be as compliant as possible with data protection laws.

7.1.2.2 Recipients / Recipient categories

The data you enter on our social media pages, such as comments, videos, images, likes, public messages, etc., are published for this purpose by the social media platform and are not used or processed by us for any other purpose at any time. We merely reserve the right to delete unlawful content if it becomes necessary to do so. This would be the case, for example, for posts that infringe rights or violate the law, comments that incite hatred, offensive comments (sexually explicit content) or attachments (e.g. images or videos), which may be in violation of copyrights personal rights or criminal law.

Where applicable, we share your content on our site if this is a feature of the social media platform and communicate via the social media platform. If you submit a request to us on the social media platform, we may also refer you to other secure communication channels that guarantee confidentiality, depending on the response required. You always have the possibility to send us confidential inquiries to our address mentioned under section 1. or in the imprint.

7.1.2.3 Obligation to provide your data

You are under no statutory or contractual obligation to provide personal data to us. We do not collect any personal data from you when you use our pages on social media for purely informational purposes. Therefore, if you do not wish to provide us with any of your personal data, you can still visit our pages. However, in this case, you will not be able to use advanced features such as the messaging function, posting pictures or posts, etc.

7.1.2.4 Storage duration

All personal data that you provide to us in connection with inquiries will be deleted or securely anonymized by us no later than 90 days after your final reply. The information is retained for 90 days in case you contact us again after receiving a response from us on the same matter and we need to refer to our previous correspondence. Based on experience, we generally do not receive any questions concerning our responses after 90 days. If you assert your rights as a data subject, your personal data will be stored for three years after the final response in order to document the fact that we provided you with comprehensive information and that the legal requirements have been met.

Any public posts by you on any of our social media pages will remain in the timeline indefinitely unless we delete them due to an update of the underlying topic, a violation of law or violation of our guidelines, or you delete the post yourself. With regard to the deletion of your data by the operator itself, we have no means of intervention. The privacy policy of the relevant operator therefore also applies in relation to the storage period.

7.2 Joint responsibility

In some cases, we and the operator of the social media service act as joint controllers as defined in Article 26(1) GDPR:

We and the platform operator act as joint controllers with regard to the web tracking methods used by the social media platform operator. Web tracking can also take place regardless of whether you are logged in or registered with the social media platform. As already explained, unfortunately we have almost no control over the web tracking methods used by social media platforms. We are unable, for example, to switch web tracking off.

The legal basis for the web tracking methods is Article 6(1)(f) GDPR. Optimizing social media platforms and the relevant fan pages is seen as a legitimate interest for the purpose of the above provision.

Further information on the recipients or categories of recipients as well as the storage period or the criteria for determining the storage period can be found in the privacy policies of the platform operators. We do not have any control over this.

The options for exercising your rights to prevent these web tracking methods can be found in the privacy policies of the platform operators. You can also contact the platform operators via the contact details provided in the respective imprint.

We have only a very limited ability to influence and prevent the provision of statistics to us by social media platform operators. However, we do make sure that we do not receive any additional optional statistics.

Please be aware: It cannot be ruled out that the provider of the social media platform may use your profile and behavioral data, for example to evaluate your habits, personal relationships, preferences etc. PreZero Stiftung & Co. KG has no influence on the processing or disclosure of your data by the provider of the social media platform.

8. Your rights as a data subject

Pursuant to Article 15(1) GDPR, you have the right to request information, free of charge, on the personal data stored about you.

Provided that statutory requirements are met, you have the additional right to rectification (Article 16 GDPR), erasure (Article 17 GDPR) and restriction of processing (Article 18 GDPR) of your personal data.

Provided that the data processing is based on Article 6(1)(e) or (f) GDPR, you have a right to object under Article 21 GDPR. If you object to data processing, the controller shall cease future processing unless the controller can provide compelling and legitimate grounds for a further processing which override the data subject's interests in the objection.

If and insofar as you yourself provided the processed data, you have the right to data portability pursuant to Article 20 GDPR.

If the data processing is carried out on the basis of consent granted pursuant to Article 6(1)(a) or Article 9(2)(a) GDPR, you may revoke that consent at any time with effect for the future without this affecting the lawfulness of the previous processing.

In the aforementioned cases, please contact our data protection officer in writing or by e-mail if questions or complaints arise. You also have a right to lodge a complaint with the competent data protection supervisory authority. In order to do this, you can contact the data protection supervisory authority of the state where you have your place of residence or the authority of the state in which the controller is headquartered.

9. Data protection officer contact

Should you have any further questions regarding the processing of your data or the exercise of your rights, please contact the responsible data protection officer at the data controller:

PreZero Stiftung & Co. KG
– Data Protection Officer –
Stiftsbergstraße 1
74172 Neckarsulm
Germany

E-mail: datenschutz@mail.schwarz

 

PreZero Dual GmbH
– Data Protection Officer –
Stiftsbergstraße 1
74172 Neckarsulm
Germany

E-mail: datenschutz@mail.schwarz

 

PreZero Polymers Italy S.p.A
– Data Protection Officer –
Via dell'Artigianato, 3
31010 Fonte (TV)
Italy

E-mail: polymers.privacy@prezero.com